CX & Product Design

Better experience matters


Design exceptional user experience that meets the needs and wants of the target audience while also achieving the goals of the company.


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Good design = good business

The experience a person has using your website, app or digital tool is critical to your business success. We cover all the areas necessary to achieve it:

  • UX and visual design
  • Strategic & tactical UX research
  • UX copywriting & content strategy
  • UX metrics definition and setting
  • Product discovery and design sprints
  • UX and CX maturity health checks

Cratf meaningful products

 

The value of Product discovery

Reduce the risk of investing in the wrong features, designs, and engineering implementations.

50% faster development

Meaningful UX implemented well can reduce overall development time by 50%.

Text is 50% of design

Incorporate quality UX copywriting and content strategy into your products.


Customer satisfaction

Good UX drives loyalty by making every interaction enjoyable

User and usability research

Testing your hypotheses and usability of the app by talking to 4-5 customers is enough to uncover 80% of issues.

Performance tracking

Connecting selected UX metrics back to design decisions will help you track changes over time and benchmark against iterations.


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