Summary
Carmatic needed to translate a clear product vision into a functional web application for US car dealerships but lacked the necessary technical IT skills. We developed a solution that streamlined and accelerated deal offers, providing a comprehensive desking tool for their clients. By engaging all business stakeholders and focusing on a customer-centric approach, we enhanced application stability and performance, positioning Carmatic for future expansion.
Challenge
Motivation to change
Although the product vision was clear from day one, Carmatic identified that they didn’t have the level of technical IT skills to bring it to life – a dealbreaker given how complex US car market solutions get.
Solution
Change delivery
We successfully developed Carmatic’s web application for US dealerships to speed up and simplify deal offers for their customers, and they’re now able to provide one holistic desking solution to their clients. Our collaboration was based on a process that included all business stakeholders, a customer-centric approach that minimised risk and reduced long term costs.
Tools & means
- CodeNow
- Figma
- Material UI
- Unit testing
- Azure cloud platform
Outcomes
Change outcomes
Thanks to the development of the new application, the company was able to speed up deal offers. The introduced quality improvements have made the application more stable, performant, and ready for even larger expansion.
Used services
-
10 membets of the team
-
Product management
-
UX design & research
-
Autotesting
-
Architecture
-
Development